Category: General

Wolverine Airsoft 12 Month Limited Warranty

Your Wolverine Airsoft Product carries a 12-month limited warranty which covers all defects in manufacturing and material for the first 12 months from the date of purchase. Wolverine Airsoft will repair or replace any defective parts at their discretion.

This warranty is non-transferrable.

This warranty does not cover damage due to misuse/abuse of the system, improper installation, or operating the Wolverine Airsoft Product outside of the manufacturer’s specified operating range.

Not covered by this warranty are:

  • Battery
  • Normal component wear and tear
  • Acts of God
  • Component modifications not performed by Wolverine Airsoft

Warranty claims should be brought in writing to Wolverine Airsoft, LLC at tech@wolverineairsoft.com.  

It is the responsibility of the customer to ship the unit to Wolverine Airsoft at the customer’s expense for warranty repair/replacement. Return shipping to the customer will be provided by Wolverine Airsoft, LLC (WA) via United States Postal System (USPS) or other courier at WA’s discretion. Standard for warranty return shipments is generally 2-4 business days for domestic (USA) and up to 15 days for international shipments depending on your country’s customs agency.

International customers may be directed to ship their units to an authorized service center within their country or region instead of shipping to our facilities in the USA. 

International customers are responsible for paying any applicable shipping duties or fees to and from Wolverine Airsoft service centers.

Register your warranty!

Tournament Locks

All Wolverine Airsoft systems can be controlled with a simple regulator tournament lock. There are many models of regulators on the market using different styles of tournament locks, but virtually all of them have an easy locking solution. If you have questions regarding safe tournament locking practices, please contact tech@wolverineairsoft.com and we will assist you. 

Safety

The introduction of high-performance HPA technology has changed the airsoft arena. With the advantage of easy tuning and changes to velocity comes challenges for field owners to effectively regulate safe velocities. Open communication between fields, retailers, and coordinators and the HPA manufacturers is critical to ensuring a safe, fun experience for everyone. Being fully aware of the concerns and challenges that HPA technology presents to field owners, we have designed our products to be as safe and easy to regulate as possible. We are constantly seeking the input of retailers and field owners to help us find solutions for those concerns.

To our users

As an HPA user, you must recognize that your system is capable of seriously injuring other players if not used responsibly. We ask that you treat the technology and other players with respect. While we have created the system to make it as difficult to abuse as possible, we recognize that it can still be done. We rely on YOU to show honor and respect to other players on the field and help keep the hobby alive and well!

To retailers and field owners

As with any system, HPA or AEG, there will always be players who will find a way around rules and regulations. But, we want to do everything we can to address your concerns and make it as difficult as possible to abuse, and as easy as possible for fields to enforce their limits on our system. Please contact us at any time to provide input. Help us create an HPA product with outstanding performance that you can feel comfortable allowing onto your field.

Nozzles 

All of the nozzles sold with the Wolverine SMP vary in length to accommodate various platforms but are identical in diameter so that internal adjustments cannot be made. This allows field owners to visually inspect the external system and not worry about internal adjustments.